1 Introduction
lodibet77 ("we," "us," or "the Company") is committed to protecting the privacy and personal data of every player who uses the lodibet77 online gaming platform at lodibet77.net. This Privacy Policy describes our
practices for collecting, using, storing, and disclosing personal information in connection with your use of the lodibet77 Platform.
This Policy applies to all players registered on the lodibet77 Platform, including those accessing the site from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. By registering for or using a lodibet77 account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Note: This Privacy Policy should be read together with the lodibet77 Terms & Conditions. If you do not agree with any part of this Policy, please discontinue use of the lodibet77 Platform and contact our support team to close your account.
2 Data Controller
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, lodibet77 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the lodibet77 Platform.
As the PIC, lodibet77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine law and PAGCOR regulatory requirements.
3 Data We Collect
lodibet77 collects the following categories of personal data from players:
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, government ID number |
KYC verification, age confirmation, fraud prevention |
| Contact Data |
Email address, Philippine mobile number, residential address |
Account communication, support, regulatory notices |
| Financial Data |
GCash number, PayMaya account, bank account name and number (BPI, BDO, Metrobank) |
Processing deposits and withdrawals, AML compliance |
| Transaction Data |
Deposit history, withdrawal records, bet history, game activity |
Account management, dispute resolution, regulatory reporting |
| Technical Data |
IP address, device type, browser type, operating system, session logs |
Security monitoring, fraud detection, platform optimization |
| Usage Data |
Pages visited, games played, time spent on platform, click patterns |
Service improvement, personalization, responsible gaming monitoring |
| Communications Data |
Live chat transcripts, support emails, feedback submissions |
Customer support, quality assurance, dispute resolution |
lodibet77 does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required by PAGCOR regulations or applicable Philippine law, and only with your explicit consent where required.
4 How We Collect Your Data
lodibet77 collects personal data through the following means:
- Direct collection: Information you provide when registering your lodibet77 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated collection: Technical and usage data collected automatically when you access the lodibet77 Platform, including through cookies, web beacons, and server logs.
- Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank; fraud screening data from security service providers.
- Regulatory sources: Data received from PAGCOR or other Philippine government agencies in connection with regulatory compliance obligations, including AML screening results from the Anti-Money Laundering Council (AMLC).
5 How We Use Your Data
lodibet77 uses your personal data for the following purposes:
- To create, verify, and manage your lodibet77 player account
- To process deposits and withdrawals through your registered payment methods
- To verify your identity and age (21+) in compliance with PAGCOR requirements
- To detect, investigate, and prevent fraud, money laundering, and other illegal activity
- To provide customer support and resolve disputes
- To send you account-related communications, including transaction confirmations and security alerts
- To send promotional offers and bonus notifications, where you have opted in to marketing communications
- To monitor gameplay for responsible gaming purposes and apply protective measures where necessary
- To comply with PAGCOR licensing conditions, AMLC reporting obligations, and other applicable Philippine legal requirements
- To improve the lodibet77 Platform through analysis of aggregated, anonymized usage data
Marketing Communications: lodibet77 will only send you promotional emails and SMS messages if you have opted in during registration or through your account settings. You may withdraw your marketing consent at any time by updating your notification preferences or contacting our support team.
6 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, lodibet77 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform our obligations under the lodibet77 Terms & Conditions, including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLC reporting requirements, tax obligations, and other applicable Philippine laws and regulations.
- Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where such interests are not overridden by your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent that may be withdrawn at any time.
7 Data Sharing & Disclosure
lodibet77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
- KYC and identity verification providers: To confirm your identity and age in compliance with PAGCOR requirements.
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and their respective processing partners, to facilitate deposits and withdrawals.
- Game content providers: Third-party game studios whose titles are available on the lodibet77 Platform, to the extent necessary for game operation and fairness auditing.
- Fraud prevention and security services: Providers of AML screening, fraud detection, and cybersecurity services.
- Regulatory authorities: PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government agencies, where disclosure is required by law or regulatory directive.
- Professional advisers: Legal counsel, auditors, and accountants, subject to professional confidentiality obligations.
Third-Party Processors: All third parties who process personal data on behalf of lodibet77 are bound by data processing agreements that require them to handle your data securely, use it only for the specified purpose, and comply with applicable Philippine data protection law.
8 Cookies & Tracking Technologies
The lodibet77 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:
- Strictly necessary cookies: Essential for the Platform to function, including session management and security tokens. These cannot be disabled.
- Functional cookies: Remember your preferences such as language settings and display options to personalize your lodibet77 experience.
- Analytics cookies: Collect anonymized data about how players use the Platform to help us identify areas for improvement. Used only with your consent.
- Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot traffic on the lodibet77 Platform.
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the lodibet77 Platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the Platform.
9 Data Retention
lodibet77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:
- Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AMLC record-keeping requirements.
- Transaction and financial data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
- Customer support communications: Retained for two (2) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
- Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is anonymized or deleted.
- Marketing consent records: Retained for the duration of your account and for one (1) year following withdrawal of consent, as evidence of lawful processing.
Upon expiry of the applicable retention period, lodibet77 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
10 Data Security
lodibet77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the lodibet77 Platform
- Encryption of sensitive data at rest, including financial information and government ID details
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis
- Regular security audits, vulnerability assessments, and penetration testing
- Two-factor authentication options for player accounts
- 24/7 security monitoring and automated threat detection systems
- Staff training on data protection obligations and secure data handling practices
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm to affected players, lodibet77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
11 Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lodibet77:
- Right to be informed: The right to know what personal data lodibet77 collects about you and how it is used — which this Privacy Policy fulfills.
- Right of access: The right to request a copy of the personal data lodibet77 holds about you.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data in your lodibet77 account.
- Right to erasure: The right to request deletion of your personal data, subject to lodibet77's legal and regulatory retention obligations.
- Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
- Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
To exercise any of these rights, please contact the lodibet77 Data Privacy Officer via the contact details in Section 15. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act of 2012.
12 Children's Privacy
The lodibet77 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. lodibet77 does not knowingly collect personal data from individuals under the age of 21.
If lodibet77 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to PAGCOR as required by our licensing conditions. If you believe a minor has registered on the lodibet77 Platform, please notify us immediately via our customer support team.
13 International Data Transfers
In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game content studios. Where such transfers occur, lodibet77 ensures that appropriate safeguards are in place to protect your data, including:
- Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law
- Transfers only to countries or organizations recognized as providing adequate data protection by the National Privacy Commission
- Your explicit consent, where required by applicable law
lodibet77 will not transfer your personal data internationally in a manner that undermines the protections afforded to you under the Data Privacy Act of 2012.
14 Updates to This Privacy Policy
lodibet77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email to their registered address and/or via a prominent notice on the lodibet77 Platform, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how lodibet77 protects your personal data. Your continued use of the Platform following notification of any update constitutes your acceptance of the revised Policy.
15 Contact & Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by lodibet77, please contact our Data Privacy Officer:
- Email: [email protected]
- Support Email: [email protected]
- Live Chat: Available 24/7 via the lodibet77 Platform
- Response Time: Data privacy requests are handled within 30 days of receipt
If you are not satisfied with lodibet77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012.
National Privacy Commission: 3rd Floor, Core G, GSIS Headquarters, Financial Center, Roxas Boulevard, Pasay City, Metro Manila, Philippines. The NPC accepts complaints from data subjects whose rights under the Data Privacy Act have been violated.